Welcome to Wholesale NFL Jerseys Shop!
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FAQ

When payment failed by Debit Card or Credit Card.
Dear Customers, if you are trying to finish your payment via Credit Card or Debit Card but failed paymet in our site, pls make sure you have authorization to do overseas payment firstly, if not you can call your bank to open overseas payment authorization, then pls do it on your computer as possible as you can, cuz if you do it on your phone, it is very easy to be rejected by your bank cuz of your IP address.Please make sure billing address matches the state where your card was issued, if not, for safety of your Credit Card, will show "Do not honour" of Failed payment. Thanks for supporting our business all the time, if you have any questions in payment, Pls contact us dierectly via Live Chat or Email: [email protected]

For Old customer cannot use original ID to login.
Dear Customers, because we have updated the database and system in 2017, so sorry to advise, many old customers before 2017 ID cannot use anymore, need to register again, for the benefit of our dear old customers, we will send a free snapback hat to any  3pcs or aboved jerseys order of our old customers, details pls contact our site customer service LIVE chat.

Are the pictures true or false
Most of the images are completely taken by ourselves , the color phenomenon occurred only in few pictures, you can check our good feedbacks in photos from our dear customers in Customer Testimonials.

About Size Fit: Nike Limited Jerseys fit true to size. We recommend ordering one size larger than you normally wear for a looser fit or up two sizes if you plan on layering underneath the jersey in Winter. If you are first time shopping in our site, not clear with size info, pls directly contact our LIVE CHAT for more info.

Promotion Item
Please noted our promotion item only can buy 1pc in each order, if customers like to buy more same promotion item, from the second jerseys will be count on normal price.

Facebook Fanwish Page and Contact
Our Facebook Page is: https://www.facebook.com/fanwish/
Facebook Contact: Hannah Chan, https://www.facebook.com/Hannah.Chan.fanwish
We will update any of the shipping infos, new arrivals and speical offers in our page timely, any of shipping or order info, you are welcome to contact our Operator Hannah Chan.

Shipping & Delivery

Shipping Time:
Most approved orders leave our warehouse within two business days. The time it takes to receive your package varies depending on the order time, but our standard is 7-days, meaning you will receive your package within 1week usually. For example, if you order on Saturday, your package will leave our warehouse Monday, and you will receive it by Sunday Usually. Orders containing special event merchandise will be held until all items are ready for shipping.
Orders are approved once payment has been received and all shipping and billing information has been verified. This process is notified here and messaged in your account here, but under extenuating circumstances may take up to 5 business days.

Shipping Method:
We use EMS carriers. Depending on your order quantity and shipping address, when you buy a product, we will charge you flat US$15 Dollars of freight. If you buy more, we still charge you US$15 Dollars for flat shipping rate. Promise you with safe shipping and right items. If you prefer faster shipping method, such as DHL, UPS, Fedex etc, need $20 additional charge on freight and pls contact our LIVE CHAT customer service for more info.

 
Returns & Replacements
Replacements:
If any item in your order is sold out, we will email you.
-You can take any replacement on our site.
-If no any, just let us know, we will try to meet your request.
-When no replacement wanted, we will refund the item for you.
Return Policy:
Hope you to be satisfied with your purchase here.
-If necessary, we will refund before the package sent out.
-If quality matter or wrong delivery, we will refund for you.
-For returning, please make sure posting requests in 14 days of the package delivered date and keep the package be in brand new condition as received, with the original bag and paper tag, not wear, not washing or not resell.
-Please notice we don't appreciate any other third-party complaint. Please contact us for your question or feedback freely.
 
Ordering
Heck order
Please log in and enter My Account, then you will see your orders. You can also click “View” to check order details.
Change order
You can make change before shipped. Just let us know on Live Chart or email us for details. We will update order for you soon.
Discount for bulk order
If you place bulk order, please let us know, we will provide you a huge discount. We also offer the discount for western union order, when you take western union way, you will get the discount.
Time to receive order
Once payment confirmed, we will arrange the package for you soon. Then shipped in 1-2 working days, and you will get it in 4-7 working days generally.
Track package
Once package shipped, we will email you a tracking number and show you where to track. At the same time, we will keep tracking your order till you get it. Generally our normal shipping can be tracked on
www.usps.com or www.17track.net

Contact Customer Service about order
You can feel free to contact us (telling your order number and questions), we will answer you in 24 hours.
 
Payment, Pricing & Promotions
Payment ways:
- Visa Credit Card
When you take this way, you will get a bank link, and then you can just pay with your visa card.
You will get email from us once payment succeed or fail.
If the payment failed, you can also turn to Live Chart or Contact Us or email us.
- Western union
You can enjoy 7%off discount by this way.
Take this way, you will notice our western union info and then you can go to nearby bank to pay or just pay online. www.westernunion.com
After pay, please tell us the MTCN, so that we can confirm the payment to arrange package for you.
- Paypal
Paypal payment channel is under construction, detailed info pls contact our operators directly.
- Other payment ways
If you don’t want to pay with the former ways, take this way and leave word and confirm the order. We will deal with your order soon.
Low Pricing
- Fanwish.cn always provides high quality products with wholesale price, and never charge extra fee. All we charge should be price of items and shipping fee.
Promotions
- Bulk order and western union order enjoy huge discount.
- Follow our facebook, you will notice our promotions.
- Add our email address in your white list, you will get some newsletters from us.
- Keep an eye on our site, some activities will be released on our home page.
- If you are our return customer, you can make a Youtube Video about our products to get a free jersey or free order.
 
Viewing Orders
Please details of your order by logging in My Account.
You can also get some update email from [email protected], so please keep it in your white list.
 
Updating Account Information
If you want to make any change to your account, please log in and go to My Account page, then you can update your account information.